Terms & Conditions
These terms and conditions govern exclusively the contractual relationship between Premedica Health Resources, LLC and anyone visiting www.botagenic.com or wishing to purchase any of the products offered on this site.
While browsing the site www.botagenic.com or ordering any of the products offered, the customer agrees to be bound by these conditions as they apply to all offers, orders and agreements between the customer and the Company. Any other condition made by the client without written consent of the Company is therefore non-binding.
These conditions are accessible to all on the website of the Company (www.botagenic.com). The Company reserves the right to modify at any time these terms and conditions subject to modifications appear on its website. If all or part of one or more provisions should be declared invalid, such invalidity shall not affect other provisions or parts of provisions which shall remain fully applicable.
Terms of payment are within www.botagenic.com sole discretion, and unless otherwise agreed to by Premedica Health Resources, LLC, payment must be received prior to acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged payment method. Any order implies acceptance of the prices and product descriptions. Orders must be subject to confirmation by the Company.
The Company reserves the right to refuse orders from customers with whom there is a dispute. In addition, the Company reserves the right to refuse orders and deliveries from countries located outside the European Community, the United-States or Canada without having to justify its decision.
The Company undertakes to fulfill orders only within the limits of available stocks of products. If the ordered product is not available the Company agrees to promptly notify the Customer.
All prices are valid only within the limits of available stocks. The mode of transportation depends on the weight of the order and the remoteness of the destinatory. Transportation costs applicable to the Customer's order are reported in the ordering process.
Prices shown on product pages exclude sales tax. If one or more rates were to be changed, up or down, during the year, these changes will be reflected in the check out process. However, the invoice will be established without tax when the delivery of products takes place outside of the United States. The Customer shall pay the fees and taxes in the country where the product is delivered.
Customs and duties might apply when the parcel reaches its destination country. Premedica Health Resources LLC, has no control over these charges and can not estimate them as customs policies vary widely from country to country. It is therefore the responsibility of the customer to inquire with the local customs office to find out the amount of taxes due.
4. Shipping and delivery
Unless otherwise specified, delivery is made to the address indicated by the customer when ordering. Except in special cases or temporary unavailability of one or more items, the items ordered are delivered together.
The Company agrees to make deliveries of ordered products as soon as possible. In case of delivery outside of the United States, delivery times vary depending on the weight of the order and the remoteness of the recipient country. Possible delays shown are purely indicative.
5. Transfer of responsability
Products delivered to the Customer remain the property of the Company until payment of the full price. Risks of injury, loss or theft are borne by the Company until the delivery of the goods to the Customer. From that moment, the risks is borne by the Client.
6. Return policies
The Customer can get a full credit towards an exchange of products within a period of 30 days from the day after delivery. The products must however be returned at the Customer's expense in their original packaging, unopened and undamaged at:
Premedica Health Resources, LLC
P.O. Box 578965
Modesto, CA 95357-8965
If upon delivery, the product received isn't what was ordered, has any defects or is damaged, the Customer may apply for a refund or exchange within 30 days, provided that the product is in its original packaging and that the discerpancies claims are clearly stated.
If the products received conform to the products ordered any request for exchange or refund must be sent at the Customer's expense, along with a photocopy of the invoice. Products opened or damaged by the Customer are never refunded, nor exchanged. In case of improper returns, the Company reserves the right to refuse any future orders.
7. Personal data
The personal data submitted by the Customer on the site www.botagenic.com will be confidential. With the exception of data relating to credit cards, this data will be stored in the database of the Company.
The personal data collected will be used to execute the Customer's order. They might also be used to communicate with the client about general informations, offers and promotions. These offers will be made by e-mail, by phone or by mail.
The Client may at any time ask to be aware of their personal data stored in the databases of the Company, seek correction and object to their data being used for direct marketing purposes by contacting to the Company by e-mail, or by mail.
Regarding access to the site, the ordering process, product delivery and various services, the Company is only bound by an obligation of means.
The Company can not be held liable for total or partial breach of contract when it finds its cause in whole or in part to any third party, in case of shortage, unavailability of product, strike of delivery or in case of emergency.
The Company's liability shall not be incurred by reason of any damage or inconvenience caused by the use of the Internet, including a disruption of service, external intrusion, computer viruses or any extraordinary circmstances.
The products conform to the United-States legislation. The photographs and texts illustrating the products presented are not contractual. Accordingly, the liability of the Company can not be held liable for error on any of these photographs or one of these texts.
9. Intellectual property
The intellectual property rights over the documents contained on the site and all elements created for this site are the exclusive property of Premedica Health Resources, LLC or its suppliers. They do not grant any license or any right other than consulting its content.
The reproduction of any documents published on the site is only authorized for the purposes of information for personal or private use. Any reproduction or use for any other purpose constitutes an infringement unless prior express authorization by Premedica Health Resources, LLC.
10. Applicable law
The contractual relationship between the customer and Premedica Health Resources, LLC shall be governed by the laws of the United States. In case of dispute between the customer and the Company, the California courts have exclusive jurisdiction.